Membership Terms & Conditions

The Third Place Ltd.

Company No. 515497329
(hereinafter: “Beit Hanna”)

September 2026 Edition

General

Membership in Beit Hanna grants access to the Beit Hanna Ben Gurion complex, the Beit Hanna HaRabi complex, or the Beit Hanna Brodetsky complex, the use of the facilities, and participation in classes included according to the membership purchased. Members are also invited to participate in Beit Hanna’s cultural and artistic events, except for those requiring separate payment.

Each member receives a personal chip / barcode in the app, which may not be transferred to another person and must be returned to Beit Hanna upon cancellation of membership.

The Beit Hanna complexes are intended for paid entry (daily entry / punch card / meeting room rental / content) or by membership, except for the café, which is open to the general public.

Membership is intended for individuals aged 18 and above only. By signing these Regulations, you confirm that you are over 18.

As part of registration, you are required to upload a photo to the app so that we may identify you, or alternatively, have your photo taken at the reception desk upon arrival at Beit Hanna. Your photo will appear in the Beit Hanna app and will be visible to staff and other users registered for the classes and activities you sign up for.

Beit Hanna may photograph, record, or otherwise visually document the Beit Hanna complexes, including during ongoing activities, workouts, classes, events, and cultural or artistic activities. Such documentation may include photographs of members, visitors, and participants present in the complex.

By approving these Regulations, the customer authorizes Beit Hanna and its employees to use such photographs and documentation for marketing, branding, public relations, and communications purposes — in any media, now or in the future — without compensation and without requiring further approval.

Beit Hanna will refrain from using photographs in a manner that could humiliate, demean, or infringe upon the privacy of any person photographed.

Types of Membership at Beit Hanna

Beit Hanna offers several types of recurring membership plans. Their prices and main terms are detailed in the Beit Hanna price list, updated periodically. You may contact customer service representatives at the various branches or via WhatsApp to receive the updated price list.

Purchasing a membership or punch card requires immediate registration to the app designated for the purchased membership type. Registration is the responsibility of the member. Payments for the membership will be charged even if the member fails to register in the app.

Beit Hanna reserves the right to modify the available membership types, their terms, and their prices.

Payment for all recurring memberships is made via automatic credit card payments.

Beit Hanna may change membership prices. Any change in recurring membership fees will be made with 30 days’ prior written notice to the member. The member may notify Beit Hanna in writing that they do not agree to the price change. If the member provides such written notice of non-consent, the cancellation will take effect within three (3) business days from the date of the notice, without cancellation fees, provided that the notice was given by the customer within 30 days from the date of Beit Hanna’s notice. If no cancellation request is received within this period, the member will be deemed to have accepted the price change.

A customer whose automatic payment is declined must provide an alternative payment method to cover the outstanding membership balance and will be charged a handling fee. Renewal of the customer's automatic payment plan will be subject to Beit Hanna’s review.

Membership Freeze

Membership may be frozen for a limited period of no less than 7 days and no longer, in aggregate, than the period specified in the terms of the relevant membership, as stated in the price list. Payment reduction for the freeze period will be applied in the month following the month in which the freeze ended. Retroactive freezes are not allowed.

Freezes beyond the maximum period may be approved in special circumstances of military reserve duty or illness, subject to supporting medical or military documentation.

It is also possible to purchase a freeze for a period of up to six weeks, at a cost of NIS 50 per week.

Membership Cancellation

A recurring membership may be cancelled by sending a cancellation notice that includes the customer’s name and ID number, via one of the following methods:

Cancellation with assistance from the front desk at Beit Hanna:

The membership is offered subject to a minimum commitment period of three (3) full monthly billing periods from the date of joining.

A cancellation notice may be submitted at any time during the membership period.

If the membership begins during a calendar month, a prorated payment will be charged for the remainder of that month, in addition to the three full monthly billing periods.

A cancellation notice submitted during the commitment period will not shorten the commitment period, and the membership will terminate at the end of the minimum commitment period.

Example: A member who joined on January 17 and submitted a cancellation notice on February 2 will pay a prorated amount for January, as well as the full monthly charges for February, March, and April. The membership will remain valid until April 30.

After completion of the minimum three-month commitment period, the membership may be cancelled with advance notice of one monthly billing cycle. In such case, the membership will terminate at the end of the monthly billing cycle following submission of the cancellation notice.

Example: A membership that began on January 17 and for which a cancellation notice was submitted on April 20 will terminate on May 30.

Once notice of membership cancellation has been given, unused freeze days, if any, may no longer be used.

Cancellation processing by the credit card company may take up to 10 business days.

If the transaction is cancelled within 14 days from the date of purchase of the membership, cancellation fees of 5% of the total transaction amount or NIS 100 — whichever is lower — will apply, in addition to a proportional charge for membership days actually used, calculated based on the regular daily entry rate (and not the membership rate) of NIS 65 per day, multiplied by the number of days on which actual entries were made.

No refund will be provided for any membership period not used by the member.

Punch Cards

Beit Hanna offers two types of personal punch cards:

  1. Supplementary punch card for members – an additional punch card offered at a discounted rate for reformer Pilates classes / additional content not included in the unlimited membership.
  2. General punch card – valid for all house classes (including reformer Pilates), including access to the lounges.

The prices and main terms of the punch cards are detailed in the Beit Hanna price list, updated periodically.

Punch cards are personal and non-transferable and may not be used by another person.

All punch cards will expire at the end of their validity period if not fully used, and no refund will be provided for unused classes.

A punch card that has not been used at all may be cancelled within 14 days from the date of the transaction, subject to cancellation fees of 5% of the punch card value or NIS 100 — whichever is lower.

No refund is available for a punch card that has been partially or fully used.

When a member cancels and/or freezes their membership, the corresponding supplementary punch card will also be cancelled without refund or frozen for the requested period.

Motherhood Track at Beit Hanna

The motherhood track at Beit Hanna is designed for members following the postpartum recovery period (six weeks after giving birth) and until the baby begins crawling.

During the week, classes are held for mothers together with their babies. Babysitting assistance is provided at the same time within the training area, near the mother. Babysitting services are offered only for the duration of the workout and do not include feeding or diaper changing, but only assistance to the mother during the workout. Accordingly, Beit Hanna assumes no responsibility for the baby.

If necessary, the babysitter will call the mother during the class. Full responsibility for the baby rests with the mother. This is not a childcare service, but assistance to the mother only.

Once the baby begins crawling, Beit Hanna management may request that a member in the motherhood track stop bringing the baby to classes in which babysitting services are offered. In such case, the member may terminate the membership or convert it to a regular membership. If converted to a regular membership, the membership fee will be adjusted accordingly.

Cancellation of Registration for Events / Workshops / Meetings / Courses (One-Time or Ongoing)

As a general rule, and subject to specific cases defined by law, cancellation may be made within 14 days from the date the transaction was approved, provided that no fewer than seven (7) business days remain before the date of the event, course, meeting, or similar activity.

Cancellation fees: 5% of the product price or NIS 100 — whichever is lower.

All of the above is subject to the provisions of the Consumer Protection Law.

House Rules and Facilities

Beit Hanna is designed and operated as a quiet “bubble” in the heart of a busy city. You are asked to behave respectfully, avoid raising your voice, and keep your mobile phone on silent mode.

Phone conversations are permitted in public areas while being considerate of others.

Members using their phone/tablet/laptop to watch videos or listen to music must use headphones.

Opening hours at Beit Hanna are determined at management’s discretion. There may be times when the entire complex or parts thereof are closed for private events, renovations, or other purposes, without prior notice.

Use of the workspaces and lounges, including the terrace, rooftop, and courtyard areas, is permitted Sunday through Thursday between 8:00 a.m. and 5:00 p.m.

On a day when you attend a workout, you may also use the lounge. If you do not attend a workout and come solely to use the lounge, such use will count as a separate punch/entry.

Before first using the fitness facilities at Beit Hanna, please request appropriate instruction from the staff.

Towels will be provided to members entitled to them according to membership type.

Towels are intended for use in the showers only and may not be removed from the shower area.

A personal workout towel must be brought to every workout.

Personal bags and belongings must be stored in the designated lockers and secured with a personal lock.

Beit Hanna is not responsible for lost or stolen items on the premises, whether stored in a locker or otherwise. Items may not be left in lockers after the house’s closing time; locked lockers will be opened and their contents removed.

No alcohol or drugs may be brought into Beit Hanna.

Animals are not allowed in the fitness areas, except guide dogs.

Scooters and bicycles, whether regular or electric, may not be brought into the complex.

Members are advised that Beit Hanna’s facilities are also used for external activities and events. Scheduling and changes to activities are under Beit Hanna’s sole authority, while making every effort to take members into consideration and provide notice as early as possible.

Beit Hanna management reserves the right to require a member to leave the premises and/or cancel their membership if it believes that the member’s behavior does not comply with these Regulations or the standards customary at the facility.

In some cases, instructors/trainers may be replaced, at the company’s sole discretion. Changes can be viewed in the app.

Sauna

  • Use of the sauna is entirely at the member’s / guest’s own responsibility and is subject to the instructions intended to protect their health.
  • The maximum permitted stay in the sauna is 15 minutes.
  • Use is permitted for persons aged 18 and above only.
  • It is recommended to use the sauna while another person is present.
  • Entry is prohibited for pregnant women, persons with diabetes, heart conditions, high blood pressure, or skin conditions.
  • Do not enter the sauna immediately after physical activity or immediately after immersion in an ice bath. It is recommended to wait at least 30 minutes.
  • Avoid sudden cooling of the body after staying in the sauna.
  • Entry is permitted after showering, with a clean body free of oils and creams.
  • Swimwear must be worn.
  • Metal items such as watches and jewelry may not be brought into the sauna.
  • Food and beverages may not be brought into the sauna. Drinking plenty of water is, however, recommended.
  • Due to the risk of fire, drying clothes, towels, or shoes in the sauna is prohibited.
  • Do not pour water or oils onto the sauna heating unit.
  • Management may prohibit any member or guest who does not comply with these procedures from entering the facilities.

I declare that I am healthy, in proper physical condition, and have no medical restriction preventing me from using the sauna. I acknowledge that The Third Place Ltd. bears no responsibility for any medical or other damage that may occur during use of or stay in the sauna, and that I am permitted to use / stay in the sauna at Beit Hanna based on this declaration.

Ice Bath

  • Use of the ice bath is entirely at the member’s / guest’s own responsibility and is subject to the instructions intended to protect their health.
  • Entering the ice bath independently is prohibited. Instruction from Beit Hanna staff must first be completed.
  • Entry is permitted only during the designated hours, as indicated by signage at the facility.
  • As a condition for immersion in the ice bath, the member must sign a health declaration and provide medical approval where required.
  • Entry is prohibited for persons with heart conditions or blood pressure conditions, pregnant or postpartum individuals, persons taking medication, persons suffering from injuries or illnesses, or persons with epilepsy.
  • If I am pregnant or postpartum, taking medication, or suffering from injuries and/or illnesses, I declare that I have consulted a physician before immersion in the ice bath and received their approval, which I must provide. In any event, immersion is entirely at my own responsibility.
  • Do not enter alone. Another person must be present nearby. Make eye contact and ensure that another person present knows that you are entering the water.
  • Entry while under the influence of alcohol, drugs, or sedative medication is strictly prohibited.
  • Entry is permitted only to persons aged 18 and above.
  • Do not enter immediately after intense physical exertion or when exhausted.
  • Do not enter immediately after using the sauna; wait at least 30 minutes.

During Immersion

  • Do not dive or jump into the ice bath.
  • Enter slowly and in a controlled manner, breathing slowly and deeply.
  • Avoid rapid breathing or hyperventilation.
  • For beginners, 30 seconds to 2 minutes is recommended.
  • Do not remain immersed for more than 3 minutes.
  • Stay close to the exit point at all times.
  • Listen to your body and exit before you begin to feel uncomfortable.

Exit Immediately If You Experience

  • Severe shortness of breath or uncontrollable breathing.
  • Chest pain or pressure, or unusual heart palpitations.
  • Dizziness, confusion, or disorientation.
  • Numbness or loss of control in the hands or legs.
  • Severe shivering that does not stop — or that suddenly stops.

After Exiting

  • Exit slowly, as surfaces may be slippery.
  • Dry yourself and put on warm clothing as soon as possible.
  • Warm up gradually; avoid taking a hot shower immediately.
  • Drink warm fluids and rest for several minutes.

Emergency

  • In any emergency, immediately call Magen David Adom (MDA) at 101 and contact Beit Hanna staff.

I declare that I am healthy, in proper physical condition, and have no medical restriction preventing me from immersing myself in an ice bath. I acknowledge that The Third Place Ltd. bears no responsibility for any medical or other damage that may occur during immersion, and that I am permitted to use the ice bath at Beit Hanna based on this declaration.

Gym

Training in the gym and use of the facilities at Beit Hanna are subject to signing a health declaration in accordance with the Fitness Institutes (Licensing and Supervision) Law, 1994, the Sports Law, 1988, their regulations, and the safety instructions displayed in the gym. The member is responsible for seeking medical advice and notifying Beit Hanna of any change in their health condition as a condition for continued use of the gym.

  • Use of the gym is permitted only to members whose membership type includes gym access.
  • Entry to the gym is permitted only to persons aged 18 and above.
  • Gym opening hours are as published on the Beit Hanna website or in the app.
  • Every new member must receive an initial orientation from the gym instructors regarding gym procedures, the location of fitness equipment, and safety rules for using the equipment.
  • Entry to the gym is permitted only during its operating hours, as determined and published at the entrance to the gym and/or in the app.
  • Entry is permitted only in appropriate sportswear and sports shoes.
  • Gym users must comply with all special instructions and regulations applicable at the facility.
  • In the event of chest pain, sudden weakness, dizziness, injury, and/or any other health-related event, training must be stopped immediately and Beit Hanna staff must be notified.
  • All equipment must be returned immediately after use, including plates, weights, and accessories. Weights must not be dropped on the floor.
  • A safe distance from other users must be maintained while exercising.
  • Every user must bring a personal towel.
  • Equipment must be left clean and dry after use.
  • Do not step onto a moving treadmill while it is operating. Make sure the belt is stationary before stepping onto it. When using the treadmill, attach the safety strap to your clothing.
  • Ensure that handles are fully inserted before using strength-training equipment and benches, and that free-weight bar collars are securely locked at all times.
  • Management reserves the right, at its discretion, to limit the duration of use of certain gym facilities, particularly during peak hours.
  • Bags and other items may not be placed on the gym floor or on equipment and must be stored in the designated storage areas.
  • Phone calls are prohibited throughout the gym.
  • Chewing gum and bringing food or beverages into the gym are prohibited, except for water.
  • Management may prohibit any member who fails to comply with these instructions and rules from entering the gym.

Participation in Classes and Gym

Participation in classes and the gym is limited to Beit Hanna customers and is subject to advance registration through the app. Alternatively, customers may arrive at the house and participate in classes and use the gym on a space-available basis, where available, by registering at the reception desk.

Class registration opens in the app during a specified and fixed period before each class, according to the type of membership / punch card you hold.

If a class is full, you may join the waitlist in the app. Entry from the waitlist is automatic; therefore, if you have joined the waitlist and do not intend to attend, you must remove yourself from the waitlist.

If a spot becomes available, you will automatically be moved to the participant list and will receive an email and push notification in the Beit Hanna app (please make sure app notifications are enabled). If a participant is unable to attend the workout, registration may be cancelled within 60 minutes from the time of being moved from the waitlist, without charge.

You may reserve one class per day, or more, depending on your membership type.

Participation in additional classes on the same day is on a space-available basis only. Registration for an additional class on a space-available basis is possible during the four hours before the workout begins.

Upon arrival for a class, members must scan their chip / barcode at the reader located at reception, thereby confirming their attendance. A member who attends a class but does not scan their chip as required will be considered absent.

Entry to a class is permitted up to five minutes after the class begins. After five minutes, entry will not be permitted and the member will be considered absent.

In certain cases, depending on circumstances and system requirements, instructors/trainers, class locations, or class times may be changed without sufficient time to provide advance notice. We apologize for any inconvenience.

Beit Hanna may cancel or discontinue a class due to low attendance or lack of feasibility, at its sole discretion.

Participation in classes and the gym and use of Beit Hanna’s facilities are subject to signing a health declaration in accordance with the Fitness Institutes (Licensing and Supervision) Law, 1994, the Sports Law, 1988, their regulations, and the safety instructions at the facility. Please notify us immediately of any change in the details provided in the questionnaire and provide an updated medical certificate.

Cancellation and Absence from Classes / Workshops

A member may cancel their class registration in the app up to 10 hours before the start of the class.

A member who cancels less than 10 hours before the class, does not attend, or fails to scan their chip at reception will be considered a late cancellation and may not register for another workout on the same day.

A member with a 5/9/12-entry membership who cancels less than 10 hours before the class, does not attend, or fails to scan their chip at reception will be considered a late cancellation, and one entry will be deducted.

A member who accumulates two late cancellations within a seven-day period will be blocked from registering through the app. Registration access will automatically be restored 48 hours after the block begins. During this period, the member may attend workouts on a space-available basis.

Please note that this policy also applies to anyone who is absent (does not cancel and does not attend) from two classes/content activities for which they registered within a seven-day period.

Cancellation is always preferable to non-attendance, as this is considerate of other members.

A punch-card holder who cancels less than 10 hours before the class, does not attend, or fails to scan their chip at reception will be considered to have participated in the class, and the class will be deducted from their punch card.

Workshop cancellations: Payment for workshops is made at the time of registration. Participation may be cancelled up to four days before the workshop begins, subject to cancellation fees. Cancellation fees are 5% of the transaction amount or NIS 100, whichever is lower. If cancellation is made during the four days preceding the start of the workshop, the full workshop fee will be charged.

Communication and Promotional Messages

By approving these Regulations, you consent to receiving updates and marketing messages, including messages by email and SMS, during your membership period at Beit Hanna and thereafter. You may unsubscribe from our mailing lists at any time by submitting a written request to the email address of the house of which you are a member.

By approving these Regulations, I consent to my details being included in Beit Hanna’s database in accordance with the Privacy Protection Law, 1981.

We undertake not to transfer your contact details to any third party.

General

These Regulations use the masculine form for convenience but are intended for persons of all genders.

Any dispute related to or arising from this agreement shall be subject to the exclusive jurisdiction of the competent courts in Tel Aviv.

Beit Hanna management may amend these Regulations. The updated Regulations are published on the Beit Hanna website at https://hanna.house/terms/ and in the app.

Health Declaration

I declare that I am healthy, in proper physical condition, and have no medical restriction preventing me from engaging in strenuous physical activity. I acknowledge that The Third Place Ltd. bears no responsibility for any medical or other damage that may occur during physical activity at Beit Hanna, and that I am permitted to participate in sports activities and/or immerse myself in the ice bath at Beit Hanna based on this declaration.

If I have never trained before (or have taken a long break), or if I am pregnant, postpartum, taking medication, or suffering from injuries and/or illnesses, I declare that I have consulted a physician before participating in a workout / immersing myself in the ice bath and received their approval, which I must provide. In any event, my participation is entirely at my own responsibility.

Acknowledgment of Reading and Agreement to the Regulations and Forms

I confirm that I have read and understood the terms set forth in these Regulations and undertake to comply with the conditions detailed herein.

It is clarified that approval of these Regulations also constitutes consent to the Privacy Policy as detailed on the Beit Hanna website: https://hanna.house/privacy/